Welcome to the LeaseGuard Toolkit for Housing Support Teams

This professional support program equips frontline staff, housing advocates, and coordinators with practical tools and resources to guide tenants on lease literacy. Staff access is licensed for internal use. Tools and templates are designed to support tenant learning through staff facilitated sessions, 1:1s, and workshops. With ready-to-use templates and legally safe resources. - Spot and document potentially unlawful lease clauses - Support clients confidently using ready-made tools - without offering legal advice - Create consistent intake notes and escalation records - Track outcomes for grant reporting and compliance - Communicate effectively with landlords, tenants, and agents Whether you're new to tenant advocacy or expanding an existing program, the toolkit offers practical tools to guide implementation, protect tenants, and support organizational accountability. This course is delivered under the LeaseGuard Ontario program by Kyla Eckert, educational founder and compliance developer.

What’s Included in the Housing Support Toolkit

Lease intake + dispute templates to support structured client documentation Clause Flag Worksheet featuring real-world examples of questionable lease terms Pre-written (non-legal) communication scripts for respectful, clear tenant outreach Outcome tracker + grant alignment log to assist with reporting and funding alignment Printable tools and templates for staff use during tenant support 

Disclaimer:

 LeaseGuard Ontario provides educational tools only and is not a legal service provider. No legal advice is offered. All materials are for informational use only.

Course Curriculum

5 Chapters · 19 Lessons

  1. 1

    Introduction to LeaseGuard

    1. (Included in full purchase)

      Disclaimer & Consent

    2. (Included in full purchase)

      Terms of Use

    3. (Included in full purchase)

      Toolkit Orientation & Onboarding

    4. (Included in full purchase)

      Staff Expectations

    5. (Included in full purchase)

      Getting Started

  2. 2

    Implementation & Tenant Intake

    1. (Included in full purchase)

      Staff Lease Intake Worksheet

    2. (Included in full purchase)

      Toolkit Reference Table

  3. 3

    Tracking Lease Concerns

    1. (Included in full purchase)

      Dispute Mapping

  4. 4

    Outcome Reporting

    1. (Included in full purchase)

      Grant Proposal Language Insert

    2. (Included in full purchase)

      Impact Tracker & Report Template

    3. (Included in full purchase)

      KPI Alignment

  5. 5

    Course Toolkit Downloads - Staff Reference

    1. (Included in full purchase)

      Step 1: Clause Flag Worksheet Staff Use

    2. (Included in full purchase)

      Step 1: Top 12 Lease Clauses to Watch For

    3. (Included in full purchase)

      Step 1: Real-World Clause Scenario Guide

    4. (Included in full purchase)

      Step 2: Real-Life Conversation Starters

    5. (Included in full purchase)

      Step 2: Email Script Kit

    6. (Included in full purchase)

      Step 3: Before You Sign Checklist

    7. (Included in full purchase)

      Step 3: What To Consider If You've Already Signed

    8. (Included in full purchase)

      Certification

Ready to Transform Your Housing Support Practices?

Enroll now to gain immediate access to the LeaseGuard Ontario Toolkit and elevate your support services.

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